A significant aspect in the promotion of businesses towards innovation and digitalisation demands understanding what the commitment of the local authority towards those businesses is. And more then that, whether it is a driving or an immobilizing force. The first two dimensions ( this one and the one after it) deals with the ability of the local authority to effect a structural change, that focuses on legislation, regulation, and on creating fast or hindering tracks.
Another major aspect is the ability to define a specific issue where the municipal ecosystem should focus. The more the local authority is able to define a specific area it wants to lead at the regional, national and global level, the easier it will be to enlist important players, help promote innovation and online transformation, with an emphasis on the core topics selected.
The third aspect focuses on the ability to identify different groups in the municipal arena, empower them and understand their needs. This enables to better find the required skills, those things that enable a city to operate better, and to create empowering social partnerships that can reinforce the relationships between businesses in the city.
Once the right infrastructure and the players in the ecosystem are in place, and the groups are empowered, the fourth dimension is to help SMEs drive innovation. Here the local authority wears the hat of innovation-enabler.
The fifth dimension has to do with the connections and communications between the players. We surveyed this dimension that creates a good regulatory framework, obstacles that may be related to the mapping of players in the ecosystems, understanding of the needs of the different groups, and the ability to lead businesses to venture into the digital world. The last group of obstacles in this dimension focuses on the ability to create more connections between the players themselves.